CASUAL MEDICAL RECEPTIONIST
We are seeking an empathetic and highly organized casual Medical Receptionist to join our busy General Practice in Healesville. As the first point of contact for our patients, you will be crucial to ensuring a smooth, welcoming, and professional healthcare experience.
Key Responsibilities:
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- Patient Services: Greet patients in a warm, courteous manner, manage the waiting room, and respond to inquiries in person, via email, and over the phone.
- Scheduling: Coordinate appointment bookings, procedure times, and follow-up consultations using our Medical Director & Pracsoft software programs.
- Billing & Admin: Process patient payments, issue receipts, and handle Medicare/DVA billing and claims.
- Compliance: Maintain strict patient privacy and confidentiality in accordance with medical standards
- Flexibility: Be available on an as-needed basis to cover staff leave and varying shifts including Saturdays.
What We Are Looking For:
- Exceptional communication and interpersonal skills with a calm, polite demeanor under pressure.
- Previous experience in medical reception or general administration is preferred.
- Strong computer literacy.
- Familiarity with medical practice software (Medical Director & Pracsoft) preferred.
- Proficiency with Gmail, Microsoft Word & Excel.
- Attention to detail.
Please email your covering letter and CV to admin@getwellclinic.com.au